The H-J Family of Companies is a growing and innovative manufacturer of electrical connectors for power distribution. H-J has built our company on the quality of our products and service. We are looking for a great candidate to join our team as an Inside Sales Account Manager.
The Inside Sales team is the hub of our marketing and sales platforms, and this team member is accountable for ensuring that customers' needs are met in a timely and proactive manner. This team member will also be responsible for ensuring the highest level of customer support and satisfaction.
This role is the inside half of the sales team and must work in unison to support the outside sales person(s) in order to provide a seamless customer experience.
Essential Duties and Responsibilities:
- Understand customer requirements, questions, and needs; and to utilize this information in a beneficial manner
- Prioritize the needs of our customers and effectively communicate those needs to the H-J organization
- Be the voice of the customer inside our organization
- Gather necessary information in order to respond to the customer
- Serve our customers in the best interest of long term business
- Understand and master data systems, including being able to efficiently navigate and utilize the ERP system, as well as other databases and tools in order to effectively perform their job
- Be flexible and agile in order to meet the needs of our customers by contributing whenever and wherever may be necessary
- Collegiate degree required; significant and relevant experience may be considered; technical and/or graduate degree an advantage
- Technical aptitude required
- Detail-oriented with strong communication and relationship skills required
- Strong computer skills and experience required
- Ability to multi-task very effectively and prioritize tasks at hand is required
- Experience with electric power industry, preferably transformers, switchgear or other high voltage equipment preferred
- Experience with sales and marketing in an international business setting an advantage
Please send Resumes to:
or apply in person at:
3010 High Ridge Blvd.
High Ridge, MO. 63049